Survey

Thursday, 23 Feb 2012

Popular

Survey

We Value Your Opinion!

1)	Your contact details

Company Name
Address
Contact Name
Phone
E-mail

2)	How would you rate the overall quality of services provided by Vidtek?

Very Dissatisfied

Somewhat Dissatisfied

Satisfied

Very Satisfied

3)	How likely are you to use Vidtek for your repair needs in the future?

Not Very Likely

Not Likely

Likely

Very Likely

4)	Do you have any outstanding issues that we have not dealt with to a satisfactory manner?

Yes

No

5)	How would you rate our repair time?

Excellent

Average

Below Average

Poor

6)	Which statement best describes our telephone and/or e-mail support service?

Very Helpful

About Average

Slow To Respond

Very Unhelpful

7)	Would you recommend Vidtek to anyone that needed service or repair for their product?

Yes

No

8)	How reliable do you believe our services and/or repairs are?

Very Reliable

Reliable

Sometimes Reliable

Not Very Reliable

9)	Final Evaluation.

	1 Terrible	2 Poor	3 Average	4 Good	5 Excellent


Repair of Product

Turn-Around Time

Reliability

Technical Support

Overall

Certificates

ISO 13485:2003 certification for Nevada Division

ISO 9001:2008 certification for Nevada Division

California Small Business (SBA)

General Services Administration (GSA)

Underwriters Laboratories

California Multiple Award Schedule (CMAS)