Support and Service (RMA)

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Repair Services

Vidtek has over 20 years of experience in the digital video, imaging, monitor/display, security/CCTV, and medical video industry.  Vidtek is a full-service ISO-certified repair center focusing on the devices listed below.  Today, a number of corporations, including Sony, JVC, Toshiba, and Panasonic to name a few, rely on Vidtek to provide authorized video repair services for their products.  You can be assured that we will give the same level of attention and service to your devices.

We are your one-stop video repair service center!

Repair Categories

Vidtek provides repair services to manufacturers of medical equipment and hospital biomedical engineering departments.

Vidtek operates an ISO 9001:2008 & ISO 13485:2003 certified facility, which means we have the infrastructure in place to repair and meticulously handle medical devices and bring you the required level of assurance and accountability. To learn more about our services, please download the PDF brochure below.

Below is the the list of all Medical and Surgical Monitors and Cameras OEM brands repaired.

To reach one of our qualified service professionals, please visit our “Contact Us” page.

To learn about the various security (CCTV) cameras and camera systems, including recorders that Vidtek repairs, please use the “Contact Us” link to connect with one of our service and repair representatives.

Vidtek repairs a whole host of machine vision and industrial cameras, lenses, and recording devices. We have expertise in repairing new cameras as well as units that are no longer in production from manufacturers from around the world. We repair both PAL- and NTSC-based cameras.

To find out about our repair service and the cameras that we repair, use the “Contact Us” link at the top of the page to speak with one of our repair representatives.

Vidtek repairs video conferencing systems from various manufacturers. In fact, Vidtek is the worldwide authorized repair depot facility for one of the largest video conferencing OEMs in the world. We have extensive experience repairing video cameras, displays, as well as codec units for video conferencing and tele-presence systems.

To find out more about our repair services and the types of systems we repair, please use the “Contact Us” link at the top of the page to connect with one of our repair representatives.

Vidtek repairs LCD monitors in both standard commercial/professional models as well as medical-rated monitors. Vidtek has a Class 10K clean room where we repair monitors in a factory-condition setting to assure the highest quality repair service for your monitor. Vidtek repairs monitors directly for a number of OEMs as well as end-user customers. Vidtek is the authorized repair facility for all of Panasonic’s medical monitors in the United States.

To find out more about our repair service and the monitors that we repair, please use the “Contact Us” link at the top of the page to connect with one of our repair representatives.

Vidtek repairs projectors from various manufacturers, including DLP-based projector. While we provide service to end-users, we also provide direct turn-key service to a number of manufacturers.

To find out more about our projector repair service, please use the “Contact Us” link at the top of the page to connect with one of our repair representatives.

Service Facility

Clean Room

Vidtek has a Class 10K clean room, where we repair monitors in a factory-condition setting to assure the highest quality repair service for your monitor.

Sony Cameras, Printers, Recorders, Monitors & Accessories Repaired

Vidtek is an authorized service center for Sony.  Depending on the model, we can provide services under warranty and outside of warranty.